Basic Actions

Below is a list of basic actions, and you can click on each one to learn more.

• Add Tag
• Remove Tag & Remove All Tags
• Add Multiple Tags
• Remove Multiple Tags
• Add Labels
• Remove Labels & Remove All Labels
• Set Variable Value
• Clear Variable Value
• Clear Multiple Variable Value
• Clear All Custom User Fields
• JSON Operation
• Subscribe to Sequence
• Unsubscribe from Sequence
• Subscribe to Bot
• Unsubscribe from Bot
• Set Email Opt-in
• Set Email Opt-out
• Set SMS Opt-in
• Set SMS Opt-out
• Mark Conversation Open
• Mark Conversation Pending
• Mark Conversation Spam
• Mark Conversation Done
• Mark Conversation Invalid
• Talk to Human/Pause Automation
• Resume Bot Automation
• Assign to Agent
• Assign to Agent Group
• Add Note to teammates
• Delete Bot User
• Add or Remove Collaborators