Skip to content
Integration · Calendly

Booking that ends with a confirmed slot, not a phone number.

The agent asks the qualifying questions in the conversation, then books the slot in your Calendly and confirms it in the same message — instead of sending a link and hoping.

  • Connect once
  • Used in any flow
  • Read and write
Calendly · consultations
External Request
NewAge
Setting it up

What connecting looks like.

01

Connect your account

Authorise NewAge to read your availability and create events on the event types you choose.

02

Choose the event types

A consultation, a viewing, a demo — each one can have its own flow and its own qualifying questions.

03

Set what must be asked first

Name, phone, city, or the case details. The agent will not book before it has them.

04

Write the confirmation

What the customer receives after booking, and the reminder before the appointment.

assembling from live messages
What it unlocks

What the agent can do once it is connected.

Real availability

Slots come from your calendar at the moment of asking, so nothing is offered twice.

Qualifies before booking

The wrong booking wastes more time than no booking. The agent screens first, books second.

Reminders and no-shows

A reminder in the conversation, not only by email — which is where most no-shows come from.

Reschedule in chat

Moving or cancelling happens in the same conversation and frees the slot immediately.

Good to know

Limits and details worth checking first.

What it isWhat it means for your setup
Event types and scopesWhat the agent can read and create depends on the scopes you grant and your Calendly plan.
Time zonesSet the calendar and the flow to the same time zone, and state times explicitly to avoid a customer arriving an hour early.
PaymentsIf you take a deposit, keep it as a separate step with a link — do not let the agent claim a payment it cannot verify.

Scopes, rate limits and field names are controlled by the provider and change with API versions. Confirm the current documentation before building a flow that depends on a specific field.

Questions

Asked during setup.

Can it book without a link?

Yes — the point of the integration is that the customer never leaves the chat.

What if the slot is taken meanwhile?

The booking fails cleanly and the agent offers the nearest alternatives instead of confirming something false.

Can I use another calendar tool?

Any tool with an API works through the External Request node; the flow shape stays the same.

Turn booking questions into booked slots.

Clinics, salons, agencies and real estate teams see this one immediately — it converts the conversations they were already having.