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Type anything a customer would send you

Write one message. Watch it become work.

This is not a video. Send a real customer message and the agent below reads it, checks what it is allowed to say, calls the right function, updates the contact, and runs the flow in the actual workspace.

Free plan, no cardArabic dialects + EnglishLive in a day
WhatsAppInstagramMessengerTelegramWeb ChatTikTok
AI Agentreading · deciding · acting
Four things you set up once, then keep editing.

Four things you set up once, then keep editing.

Everything a conversation needs lives in the same workspace, so the agent, the flow and your team read the same context.

AI Agent

Instructions, knowledge, functions

Write how the agent should behave, upload what it is allowed to say, and pick the functions it can call. It answers from your content — not from guesses.

See how an agent is built
Flow Builder

Drag the steps a request has to pass through

Trigger, condition, external request, custom field, handover. The nodes are the same ones you moved above, and each one shows exactly what it will do before you publish.

Build a flow
Live Chat

One inbox for every channel

WhatsApp, Instagram, Messenger, Telegram and the web widget arrive in the same list, with the customer profile, tags and custom fields on the side. Take over mid-conversation and the agent steps back.

Look inside the inbox
Human Handoff

The agent stops and a person takes over

Refunds, anger, or a question with no approved answer: the agent stops, assigns the conversation, and hands over the full history and fields.

See the handover rules
Flow Builder

Drag the steps a request has to pass through

Trigger, condition, external request, custom field, handover. The nodes are the same ones you moved above, and each one shows exactly what it will do before you publish.

Drag a node. Click it to open its settings.
Live Chat

One inbox for every channel

WhatsApp, Instagram, Messenger, Telegram and the web widget arrive in the same list, with the customer profile, tags and custom fields on the side. Take over mid-conversation and the agent steps back.

Hi, where is my order 48219?

AI AgentChecking order 48219 now.

External Request · GET /orders/48219 · 240 ms

AI AgentIt left the warehouse this morning and arrives tomorrow between 2 and 5 pm. Want the courier number?

Yes please

AI AgentHere it is: 010 2233 4455. I saved the update to your profile.

Set Custom Field · order_status = out_for_delivery
order_updatereturningorder_id · 48219order_status · Out for deliverycity · Damietta
Ready-made automations

Start from a real, ready-to-use template

Choose the workflow closest to your business, open the real NewAge template, then customize it.

Sales

Sales Accelerator AI

Qualify leads, capture intent, organize deal stages, request meetings, and hand high-intent opportunities to your sales team.

sales-automationUse template
Support

Customer Care

Handle routine questions, troubleshooting and customer requests while escalating complex cases to your support team.

customer-supportUse template
HR

Talent Desk AI

Capture candidate profiles, organize application stages, request interviews, and route exceptions to HR.

recruitment-hrUse template
Nonprofit

Charity Care AI

Handle donation inquiries, aid requests, volunteer interest, partnerships and sensitive case routing.

charity-nonprofitUse template
Healthcare

Iraq Clinic Reception AI

Help patients explore services and doctors, submit appointment requests, and reach staff when a case needs human attention.

clinic-healthcareUse template
Logistics

Iraq COD Logistics AI

Create shipment requests, track deliveries, understand Iraqi address formats, and escalate COD or delivery exceptions.

cod-logisticsUse template
Automotive

Iraq Auto Service Advisor AI

Capture vehicle details, create service requests, check status, record estimate decisions, and escalate towing or safety cases.

automotive-serviceUse template
E-commerce

Shopify Product Advisor

Help Shopify customers search products naturally, ask product questions, and discover relevant items faster.

shopify-commerceUse template
E-commerce

WooCommerce Agent

Help customers with products, orders, account questions, returns, billing and common store requests.

woocommerce-commerceUse template
Four plans, one workspace.

Four plans, one workspace.

Start on Free and stay there while you test. Plans differ by conversations, channels and team seats — the builder, the agent and the inbox are the same on all of them.

Free

$0

For trying the builder before anything goes live.

  • 1 bot (omni-channel enabled)
  • 200 bot users included
  • Free forever
  • No credit card required
  • 14-day free trial of all Pro features
Start free

Starter

$50/mo

For one channel that is already busy.

  • 1 AI bot
  • All communication channels
  • AI replies & agents
  • Automation & webhooks
  • Google Sheets integration
  • Up to 1,000 users
  • 5 team members
  • No payments, e-commerce, or CRM
Choose Starter

Enterprise

Custom

Custom solution for large organizations.

  • Custom AI bots
  • Custom users & members
  • All platform features
  • Full API access
  • Custom workflows & logic
  • SLA & priority support
  • Dedicated account manager
Talk to us
Questions teams ask first.

Questions teams ask first.

Do I need a developer?

No. You build the flow by dragging nodes and you write the agent instructions in plain language. A developer is only needed if you connect a system that has no ready integration.

Can the agent invent an answer?

It answers from the knowledge base you upload and the functions you enable. When it has no source for an answer, it says so and can hand the conversation to a teammate.

How does a human take over?

Open the conversation in Live Chat and reply. The agent stops replying on that conversation, and the profile, tags and custom fields stay attached.

Which channels are supported?

WhatsApp Cloud API, Instagram, Messenger, Telegram, TikTok and the web chat widget, all in one inbox.

Does it work in Arabic?

Yes, including dialects. The workspace itself switches to Arabic with a full right-to-left layout — the toggle in the header changes this page too.

Start with one flow you already run by hand.

Build it, test it on a sandbox number, then publish it to a live channel. Most teams get the first agent answering the same day.