Create a bot
Create the bot in Telegram and copy its token. No business verification and no app review are involved.
Channel · Telegram
A bot token, and no messaging window to work around.
Telegram is the simplest channel to connect and the least restricted: once someone starts your bot, you can message them without a platform window. Common for subscriptions, support communities and internal operations.
- Connects in minutes
- Same agent, same inbox
- Arabic and English
Telegram · @yourbotbot active
/start
AI Agentأهلاً بيك 👋 اكتب رقم اشتراكك أو اختار من القايمة تحت.
اشتراكي خلص إمتى؟
get_subscription("0771…") · expires in 6 daysAI Agentاشتراكك بينتهي بعد 6 أيام. تحب أجددهولك دلوقتي؟
Write a reply, or let the agent handle it…
What it takes to go live.
Paste the token
Add it in NewAge and the channel is live immediately, with the same agent behind it.
Set the start message
What the bot says on /start, and the menu of things it can do — in Arabic, English or both.
Share the link
A t.me link on your site, your invoices or your other channels is all people need to start.
What the platform allows — and what it does not.
What it isWhat it means for your setup
The user starts firstSomeone must press start or message the bot before it can write to them. After that there is no time window.
Groups and channelsThe bot can work inside groups, which suits support communities and reseller groups common in Iraq.
Commands and buttonsSlash commands and inline keyboards make repeatable tasks like renewals and status checks very short.
FilesInvoices, receipts and screenshots can be sent and received, which helps for subscription and payment support.
These rules are set by the platform, not by NewAge AI, and they change. Confirm the current policy in the platform’s own documentation before you promise anything to a client.
What the agent does here.
Subscriptions and renewals
Status, expiry date and renewal in three messages, with your system as the source of truth.
Support communities
Inside a group, the bot answers the repeated questions and leaves the rest for the admins.
Internal operations
Staff can query orders, stock or the day’s schedule from the same bot, with different permissions.
Handover to an admin
Anything unusual goes to a human in the same inbox as WhatsApp and Instagram conversations.
Asked before every launch.
Do I need a business account?
No. A bot token is enough, which makes Telegram the fastest channel to test an idea on.
Can it message people first?
Only people who already started the bot. That is a platform rule, and it protects you from spam complaints.
Is it common with customers here?
It is widely used in Iraq, less so in Egypt. Look at where your own customers already are before adding it.
Test your first agent here in ten minutes.
No verification, no templates, no waiting. Many teams build on Telegram first, then move the same agent to WhatsApp.