Grounding
Does it ever answer something with no source? We hunt for the cases where it fills a gap instead of refusing.
Services · Launch review
Find the failures before your customers do.
A structured audit of an agent that is about to face real traffic: we replay your real conversations, attack the guardrails, check the handover rules and give you a go or no-go verdict with the fixes listed.
- Free plan, no card
- Arabic and English
- Live in a day
Readiness reportconditional pass
312 real conversations replayed14 findings · 3 blocking · 11 minor
AI AgentBlocking: price answered from an outdated document.
Verdict · fix the 3, then go liveWrite a reply, or let the agent handle it…
The failures that actually happen.
Function safety
Wrong arguments, missing order numbers, and what happens when your API times out mid-conversation.
Handover coverage
Every category that must reach a human is tested with the phrasing your customers actually use.
Dialect handling
Voice-typed messages, Latin-letter Arabic, and mixed sentences — the inputs that break scripted bots.
Sensitive claims
Prices, delivery promises, medical or legal statements, and anything that creates an obligation you cannot keep.
Volume behaviour
What the queue looks like at peak, and whether the handover rules would drown your team.
What you receive.
What it isWhat it means for your setup
A findings listEach finding with the conversation that produced it, the severity, and the exact fix — content, instruction or flow.
A verdictGo, conditional go, or not yet — against thresholds agreed before the review, not opinions.
A test setThe conversations we used, so you can re-run them yourself after every change.
Review it before the first real customer does.
One wrong price answered confidently costs more than the review. That is the whole argument.