Support message types
Different social channels support different message types. here is a list of social channels and a list of message types they support.
Messages | Question
Facebook Messenger | Cards; image; Audio, Video, File, Location, product, shopping cart, dynamic content; delay; facebook feedback; One time notification, recurring daily; recurring weekly; recurring monthly | Text, number, email, URL, phone number, date, date time, multiple choice, image, audio, video, file.
Instagram | Text, Cards, image, dynamic content, product, shopping cart, for each, delay | Text, number, email, URL, phone number, date, date time, multiple choice, image, audio, video, file.
Telegram | Text, Cards, image, Sticker, audio, video, file, location, dynamic content, product, shopping cart, for each, delay | Text, number, email, URL, phone number, date, date time, multiple choice, image, audio, video, file, location
Google Business Messenger | Text, cards, image, audio, video, file, location, dynamic content, product, shopping cart, for each | Text, number, email, URL, phone number, date, date time, multiple choice
Slack | Text, cards, image, audio, video, file | Text, number, email, URL, phone number, date, date time, multiple choice, image, file
SMS | Text, image | Text, number, email, URL, phone number, date, date time, multiple choice
Voice | Text, audio | Speech, DTMF, record, transfer, payment
WeChat | Text, image, audio, video, file, wx_news, mini card | Text, number, email, URL, phone number, date, date time, multiple choice, image, audio, video, file, location
WhatsApp | Text, cards, image, sticker, audio, video, file, location, dynamic content, product, shopping cart, for each, template message, product catalog message | Text, number, email, URL, phone number, date, date time, multiple choice, image, audio, video, file, location
Intercom | Text, image, audio, video, file, location | Text, number, email, URL, phone number, date, date time, multiple choice, image, file
Jivo Chat | Text, image, audio, video, file, location | Text, number, email, URL, phone number, date, date time, multiple choice, image, file
Chatwoot | Text, cards, image, audio, video, file, location, dynamic content, product, shopping cart, for each | Text, number, email, URL, phone number, date, date time, multiple choice, image, file, audio, video
Line | Text, cards, image, audio, video, location, dynamic content, product, shopping cart, for each | Text, number, email, URL, phone number, date, date time, multiple choice, image, file, audio, video, location
Viber | Text, cards, image, audio, video, file, location, dynamic content, product, shopping cart, for each | Text, number, email, URL, phone number, date, date time, multiple choice, image, file, audio, video, location
Web Chat/Omni channel | Text, cards, image, sticker, audio, video, file, location, dynamic content, product, shopping cart, for each, template message, product catalog message, Facebook feedback; One time notification, recurring notification(daily, weekly, monthly) | Text, number, email, URL, phone number, date, date time, multiple choice, image, file, audio, video, location
VK | Text, cards, image, audio, video, file, location, dynamic content, product, shopping cart, for each | Text, number, email, URL, phone number, date, date time, multiple choice, image, file, audio, video, location
For the audio message types:
Instagram: you can find more information here.
For telegram audio message types:
Send audio message type:
Send voice message type:
core.telegram.org