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Audit Logs

Please note this settings is only available to the owner & admin of the workspace.

Audit logs gives the users ability to keep track of the changes happening across their workspace. The information includes which team members switched to workspace, what flows were changed, which nodes were deleted/created and who made the changes.

Audit logs gives a comprehensive analysis of the activity happening across the workspaces and provides an extra layer of security and accountiblity when handling a team of members.

You can use the filters at the top-left of the interface for filtering by users, action and the subject to monitor specific changes happening to a flow or within workspace.

Actions List

Action | Explanation

create | This action means that a node is being created, such as an action node to perform an action or a send message node to send a message

delete | This means that something is deleted. This can be a node or a trigger or a CUF or bot user

install | This means a template or a miniapp is installed on the bot.

link | This means an integration was linked with the workspace. An example would be that of an SMTP connection or OpenAI integration

login | This means a user was logged into the workspace

logout | This means a user was logged out of the workspace

switch | This means a user switched from one workspace to another

system | This means there has been an

uninstall | This means a miniapp is uninstalled from the workspace

unlink | This means an integration has been unlinked from the workspace

update | This means a node has been updated, an example would be to update the text of a Send Message node

Subjects List

Subject | Explanation

addon | indicates when the addon is added

agent_segment | Segment used by agent for Global search

board | indicates a change in the board

board_column | Indicate a change in the board column

bot | Indicate a change in the bot

bot_action | Indicate a change in the bot action

bot_addon | Indicate a change in the bot addon

bot_comment | Automation -> Comment keyword

bot_event | Contents -> custom event

bot_fb_ads | Indicate a change in the Facebook Ads Payload

bot_fb_feedback | Contents -> Customer feedback

bot_fb_lead_form | Indicate a change in the FB Lead Form

bot_field | Indicate a change in the bot filed

bot_intent | Automation -> Intents

bot _keyword | Automation -> Keywords

bot_lang | Indicate a change in the bot language

bot_menu | Indicate a change in the bot Menu

bot_message | Send message node

bot_node | Indicate a change in the bot node

bot_question | Question node

bot_report | Tool -> Custom report

bot_segment | Bot users -> Segment

bot_sequence | Automation -> Sequence

bot_shorcut | Tools -> Shortcut

bot_tag | Indicate a change in the bot tag

bot_template | Enables logging for template-related actions such as creation, deletion, and updates.

bot_template_install | Updates on Installed template, such as can edit, can view, disable auto update…

bot_template_link | For generate one time link

bot_tester | Tools -> Tester

bot_trigger | Automation -> Trigger

bot_user | Bot User

bot_widget | Tools -> Widget

broadcast | Indicate sending the broadcast

calendly | Integration -> Calendly

Change email

chatwood | Bot -> chatwood

chatwood_agnet | Integration -> chatwood agent

Claude | Integration -> claude

Closing note | Bot -> Contents -> Closing Notes

Cloudinary | Indicate Connection with Cloudinary

crm_v1 | Integration -> GHL CRM v1

custom menu | Partner -> custom menu

data_store | Data store (rows and records) actions with Storage like MySql

discount_code | Ecommerce -> discount code

email_template | My Contents -> Email template

Facebook | Bot -> Facebook

facebook_ads | Enables logging for removing of Facebook ads Account

facebook_business | Enables logging for removing of Facebook business Account

facebook_group | Enables logging for removing of Facebook group

facebook_agent

gemini | Enables logging for Google Gemini actions Integration (update) and removal (delete)

gohighlevel | Integration -> GHL

google_business | Integration

google_business_message | Bot -> Google business message

google_dialogflow | Integration

google_gmail | Integration

google_map | Enables logging for Google Map actions Integration (update) and removal (delete)

google_sheet | Integration

google_tag_manager | Integration

inbound_webhook | Tools -> Inbound webhook

Instagram | Bot

intercom | Bot

intercom_agent | Integration

jivochat | Bot

jivochat_agent | Integration

line | Bot

live_chat_webhook | Integration

mailchimp | Integration

mapbox | Integration

mark email deleted

mark email verified

messagemedia | Integration

mini_app | Enables logging for board-related actions such as creation, deletion, updates and install.

mongodb | Integration

mysql | Integration

node | Enables logging for node-related actions such as creation, deletion.

nodes | Enables logging for nodes-related (Block actions) actions such as pasted, deletion.

one_time_link | Template -> create/delete one time link

openai | Enables logging for OpenAI-related actions Integration (update) and removal (delete)

openai_embedding | Integration -> Open AI

openai_system_message | Integration -> Open AI

otn_topic | Contents -> Notification Topics

paypal | Integration

persona | Enables logging for personna actions such as creation, deletion, and updates.

pgsql | Enables logging for PostGreSQL actions Integration (update) and removal (delete)

phone_number | Integration

plan | Partner -> change plan

product | Ecommerce -> Product

product_tag | Enables logging for product tag actions such as creation, deletion, and updates.

product_type | Enables logging for product tyoe actions such as creation, deletion, and updates.

product_variant | Enables logging for product varient actions such as creation, deletion, and updates.

product_vendor | Enables logging for product vendor actions such as creation, deletion, and updates.

s3storage | Enables logging forS3Storage actions Integration (update) and removal (delete)

sendgrid | Integration

shop_collection | Ecommerce

shop_location | Ecommerce

shop_order | Ecommerce

shop_setting | Ecommerce

Shopify | Integration

signalwire | Integration

slack | Bot

slack_agent | Integration

slack_webhook | Integration

sms | Bot

smtp | Integration -> SMTP

stripe | Integration

sub_flow | Flow -> Sub flow

team | create/delete Workspace

team_folder | Folder for workspaces level contents, such as labels

team_group | Agent group

team_label | Content-> labels

telegram | Bot

telnyx | Bot

twilio | Integration

user | User -> login, logout

user_addon | Workspace add/remove member

user_field | Content -> user field

Viber | Bot

videosdk | Integration

vk | Bot

voice | Bot

Vudu | Integration

waapi | Bot

WeChat | Bot

WhatsApp | Bot

whatsapp_channel | link/unlink WhatsApp multiple channel to the same bot

whatsapp_cloud | Bot

whatsapp_flow | Content -> Whatsapp flow

whatsapp_template | Content -> Whatsapp template

woocommerce | Integration

workspace | Partner create workspace