Audit Logs
Please note this settings is only available to the owner & admin of the workspace.
Audit logs gives the users ability to keep track of the changes happening across their workspace. The information includes which team members switched to workspace, what flows were changed, which nodes were deleted/created and who made the changes.
Audit logs gives a comprehensive analysis of the activity happening across the workspaces and provides an extra layer of security and accountiblity when handling a team of members.
You can use the filters at the top-left of the interface for filtering by users, action and the subject to monitor specific changes happening to a flow or within workspace.
Actions List
Action | Explanation
create | This action means that a node is being created, such as an action node to perform an action or a send message node to send a message
delete | This means that something is deleted. This can be a node or a trigger or a CUF or bot user
install | This means a template or a miniapp is installed on the bot.
link | This means an integration was linked with the workspace. An example would be that of an SMTP connection or OpenAI integration
login | This means a user was logged into the workspace
logout | This means a user was logged out of the workspace
switch | This means a user switched from one workspace to another
system | This means there has been an
uninstall | This means a miniapp is uninstalled from the workspace
unlink | This means an integration has been unlinked from the workspace
update | This means a node has been updated, an example would be to update the text of a Send Message node
Subjects List
Subject | Explanation
addon | indicates when the addon is added
agent_segment | Segment used by agent for Global search
board | indicates a change in the board
board_column | Indicate a change in the board column
bot | Indicate a change in the bot
bot_action | Indicate a change in the bot action
bot_addon | Indicate a change in the bot addon
bot_comment | Automation -> Comment keyword
bot_event | Contents -> custom event
bot_fb_ads | Indicate a change in the Facebook Ads Payload
bot_fb_feedback | Contents -> Customer feedback
bot_fb_lead_form | Indicate a change in the FB Lead Form
bot_field | Indicate a change in the bot filed
bot_intent | Automation -> Intents
bot _keyword | Automation -> Keywords
bot_lang | Indicate a change in the bot language
bot_menu | Indicate a change in the bot Menu
bot_message | Send message node
bot_node | Indicate a change in the bot node
bot_question | Question node
bot_report | Tool -> Custom report
bot_segment | Bot users -> Segment
bot_sequence | Automation -> Sequence
bot_shorcut | Tools -> Shortcut
bot_tag | Indicate a change in the bot tag
bot_template | Enables logging for template-related actions such as creation, deletion, and updates.
bot_template_install | Updates on Installed template, such as can edit, can view, disable auto update…
bot_template_link | For generate one time link
bot_tester | Tools -> Tester
bot_trigger | Automation -> Trigger
bot_user | Bot User
bot_widget | Tools -> Widget
broadcast | Indicate sending the broadcast
calendly | Integration -> Calendly
Change email
chatwood | Bot -> chatwood
chatwood_agnet | Integration -> chatwood agent
Claude | Integration -> claude
Closing note | Bot -> Contents -> Closing Notes
Cloudinary | Indicate Connection with Cloudinary
crm_v1 | Integration -> GHL CRM v1
custom menu | Partner -> custom menu
data_store | Data store (rows and records) actions with Storage like MySql
discount_code | Ecommerce -> discount code
email_template | My Contents -> Email template
Facebook | Bot -> Facebook
facebook_ads | Enables logging for removing of Facebook ads Account
facebook_business | Enables logging for removing of Facebook business Account
facebook_group | Enables logging for removing of Facebook group
facebook_agent
gemini | Enables logging for Google Gemini actions Integration (update) and removal (delete)
gohighlevel | Integration -> GHL
google_business | Integration
google_business_message | Bot -> Google business message
google_dialogflow | Integration
google_gmail | Integration
google_map | Enables logging for Google Map actions Integration (update) and removal (delete)
google_sheet | Integration
google_tag_manager | Integration
inbound_webhook | Tools -> Inbound webhook
Instagram | Bot
intercom | Bot
intercom_agent | Integration
jivochat | Bot
jivochat_agent | Integration
line | Bot
live_chat_webhook | Integration
mailchimp | Integration
mapbox | Integration
mark email deleted
mark email verified
messagemedia | Integration
mini_app | Enables logging for board-related actions such as creation, deletion, updates and install.
mongodb | Integration
mysql | Integration
node | Enables logging for node-related actions such as creation, deletion.
nodes | Enables logging for nodes-related (Block actions) actions such as pasted, deletion.
one_time_link | Template -> create/delete one time link
openai | Enables logging for OpenAI-related actions Integration (update) and removal (delete)
openai_embedding | Integration -> Open AI
openai_system_message | Integration -> Open AI
otn_topic | Contents -> Notification Topics
paypal | Integration
persona | Enables logging for personna actions such as creation, deletion, and updates.
pgsql | Enables logging for PostGreSQL actions Integration (update) and removal (delete)
phone_number | Integration
plan | Partner -> change plan
product | Ecommerce -> Product
product_tag | Enables logging for product tag actions such as creation, deletion, and updates.
product_type | Enables logging for product tyoe actions such as creation, deletion, and updates.
product_variant | Enables logging for product varient actions such as creation, deletion, and updates.
product_vendor | Enables logging for product vendor actions such as creation, deletion, and updates.
s3storage | Enables logging forS3Storage actions Integration (update) and removal (delete)
sendgrid | Integration
shop_collection | Ecommerce
shop_location | Ecommerce
shop_order | Ecommerce
shop_setting | Ecommerce
Shopify | Integration
signalwire | Integration
slack | Bot
slack_agent | Integration
slack_webhook | Integration
sms | Bot
smtp | Integration -> SMTP
stripe | Integration
sub_flow | Flow -> Sub flow
team | create/delete Workspace
team_folder | Folder for workspaces level contents, such as labels
team_group | Agent group
team_label | Content-> labels
telegram | Bot
telnyx | Bot
twilio | Integration
user | User -> login, logout
user_addon | Workspace add/remove member
user_field | Content -> user field
Viber | Bot
videosdk | Integration
vk | Bot
voice | Bot
Vudu | Integration
waapi | Bot
WeChat | Bot
WhatsApp | Bot
whatsapp_channel | link/unlink WhatsApp multiple channel to the same bot
whatsapp_cloud | Bot
whatsapp_flow | Content -> Whatsapp flow
whatsapp_template | Content -> Whatsapp template
woocommerce | Integration
workspace | Partner create workspace